Turn Cancellations Into Revenue Instead of Losses
Offer cancellation protection at booking. Your guests get flexibility, you get fewer no-shows, fewer chargebacks, and a new revenue stream.
Why Hotels Partner with Sitata
Cancellation Protection
Guests can cancel for covered reasons and get reimbursed through insurance - not through your revenue. You keep the booking income.
Reduce No-Shows
When guests have cancellation coverage, they cancel properly instead of just not showing up. Better occupancy planning, less revenue leakage.
Fewer Chargebacks
Guests with insurance file claims instead of chargebacks. Protect your merchant account and reduce dispute costs.
Guest Safety Alerts
Guests at your property receive real-time alerts about local safety issues. A value-add that differentiates your hospitality.
Medical Access for Guests
Guests can connect with travel medicine doctors via video call. Reduce the burden on your concierge for medical referrals.
Easy Integration
Add to your booking engine via API or widget. Works with major PMS and booking platforms.
Featured: Leave For Any Reason
Our unique LFAR product lets hotel guests rebook at an equivalent property within 24 hours of check-in if they're unsatisfied, with original non-refundable costs covered. A powerful value-add for hotels offering non-refundable rates.
Learn more about our productsProtect Your Revenue and Your Guests
Talk to us about adding cancellation protection and travel insurance to your booking experience.